TESTIMONIALS
| “…The training design, the delivery of its content and the customer care & service I have experienced made the tremendous difference from among all the seminars/workshops I have attended for the past 20 years of my professional life…” |
Ms. Mercita PAMITTAN, Training Officer |
| “…To become a good and quality customer service provider, one must first become a customer. This workshop provides this avenue and the results are incredible. A learning experience in a class of its own…” |
Prof. Hamdan SUHAIMI, Director, Centre for Quality Assurance |
| “…You are not attending a workshop. You are experiencing a perfect customer care example, from thought to finish...” |
Ms. Farina PANE, Senior Manager, Training & Education |
| “…the first training that I ever attended where exchange of pleasantries and personal relationships were established between the participants and organizers even before the training program started. At that onset, it transformed the program from a purely academic venture into a total learning experience plus plus! It made me look forward to new and more exciting things to come during the program everyday…” |
Dr. Jesus FERNANDEZ, Training Media Specialist |
| “…the organizing committee is really practicing what they teach during this valuable workshop; from day one we feel and have been treated as kings and queens…” |
Mr. MARDJUKI, Education Manager |
| “…It is my great pleasure to be a participant of the highly professionally organised workshop which provided ample opportunity for serious, absorbing interaction, both through classroom methods and peer learning groups, in a relaxed manner on various methods of bringing about quality improvement in customer service...” |
Mr. Huli Narayana MURTHY, Chief General Manager |
| “…like a book full of remarkable insights; no doubt to say this is the best workshop I have ever attended…” |
Ms. Fifi RURU, Senior Manager |
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For more information on previous QCS Workshops, please visit:
www.worldbank.org/wbi/qcs-1
www.kult-educ.org/wksp/qcs-2