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logo 1st International Workshop on Bali, Indonesia - January 9 - 15, 2002
Enhancing Training Quality Through Customer Service (QCS-1):  Caring for Clients Before, During and After Training
information note Agenda Participants Materials Briefing and News QCS-1 home

Contact Persons

     University of Surabaya

     Mr. Eric WIBISONO
     Director
     Office of International Affairs
     University of Surabaya
     The International Village, Office Building A, Raya Kalirungkut
     Surabaya 60293, INDONESIA
     Phone: (62-31) 298-1303
     Fax: (62-31) 298-1301
     E-mail: ewibisono@ia.ubaya.ac.id
                  olawanto@idola.net.id


     World Bank Institute (WBI)/The World Bank

     Dr. Ronny ADHIKARYA
     Senior Training Officer and KULT Program Manager
     Knowledge Networks and Distance Learning Unit (WBIKL)
     World Bank Institute (WBI)/The World Bank
     1818 H Street, NW
     Washington, DC 20433, USA
     Phone: (1-202) 473-0305
     Fax: (1-202) 522-1492
     E-mail: radhikarya@worldbank.org


During June 2-15, 2002, since the Secretariat will move from Surabaya to Denpasar, Bali, if you would like to contact the Organizing Committee, you may call (62-81) 2329-4783 that will put you through Mr. Eric Wibisono's cellular phone or fax (62-361) 281-782 with attention to QCS-1 Workshop Secretariat at Radisson Bali Hotel.

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