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logo 1st International Workshop on Bali, Indonesia - January 9 - 15, 2002
Enhancing Training Quality Through Customer Service (QCS-1):  Caring for Clients Before, During and After Training
information note Agenda Participants Materials Briefing and News QCS-1 home

Read more about this workshop and fill out an application form if you are interested. Click on the topics below to read sections of the information note, or you may view it as a single document.

 
View the brochure online (PDF).

For more information on this workshop, please contact:

     

Dr. Ronny Adhikarya
Senior Training Officer
and KULT Program Manager
Knowledge Neworking and
Distance Learning Division (WBIKL)
The World Bank
1818 H Street, NW
Washington, DC 20433, USA
Phone: (1-202) 473-0305
Fax: (1-202) 522-1492
E-mail: radhikarya@worldbank.org



     

Mr. Eric Wibisono
Director, Office of International Affairs
University of Surabaya
The International Village
Office Building A, Raya Kalirungkut
Surabaya 60293, INDONESIA
Phone: (62-31) 298-1303; 298-1300
Fax: (62-31) 298-1301
E-mail: ewibisono@ia.ubaya.ac.id
olawanto@idola.net.id

     

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