The 1st International Workshop on "Enhancing Training Quality Through Customer Service (QCS-1): Caring for Clients Before, During and After Training" is offered as a collaborative learning opportunity for training executives and managers and educational planners and practitioners from higher-educational institutions and universities, as well as from non-degree and in-service training institutions to identify, discuss and master relevant, "State-of-the-Art" principles and methods of customer service in training.

The Workshop application form is now available on the site (in a Microsoft Word file format). This Workshop Web site is the source for the Workshop's rationale, objectives, methods, agenda, participants, resource materials, learning activities, and briefing & news. To find out more about the Workshop, please see the Information Note. Our brochure will also be available as an Adobe Acrobat PDF. The Web site is updated regularly.