Bali, August 25-31, 2004. The 3rd International Workshop on "Enhancing
Training Quality through Customer Service (QCS-3): Caring for Clients Before,
During and After Training" is offered as a collaborative learning opportunity
for training executives/managers and educational planners/practitioners from
higher-educational institutions and universities, as well as from non-degree and
in-service training institutions to identify, discuss and master relevant,
"State-of-the-Art" principles and methods of customer service in training.
This Workshop Website is the source for the Workshop's rationale, objectives, methods, agenda, participants, resource materials, learning activities, and briefing & news. To find out more about the Workshop, please see the Information Note. The Workshop application form (in a Microsoft Word file format) can be downloaded from this server (59 KB). Click here to download the application form. The application deadline is August 15th, 2004. You can also download QCS-3 brochure in JPEG format (total approx. 1 MB). Click here to download the brochure (1) (2). The Website is updated regularly.
